Shipping policy
Shipping Policy
At Leora, we aim to deliver your order as smoothly and quickly as possible.
Order Processing
Once your order is placed, our team begins processing it as soon as possible. You will receive a confirmation email after your order has been successfully placed.
Delivery Time
Orders usually take around 5–7 business days to arrive after processing.
Please note that delivery times may vary slightly depending on your location, courier availability, public holidays, or unexpected delays.
Shipping Confirmation & Tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking details, if available. You can use this information to follow the progress of your delivery.
Incorrect Shipping Information
Please make sure your shipping address is correct before placing your order. Leora is not responsible for delays or failed deliveries caused by incorrect or incomplete address details provided at checkout.
Delays
While we do our best to ensure your order arrives within the estimated timeframe, delays may occasionally happen due to factors outside our control, such as courier delays, customs checks, weather conditions, or peak shopping periods.
Customs, Duties & Taxes
For international orders, customs duties, taxes, or import fees may apply depending on your country’s regulations. These charges are the responsibility of the customer and are not included in the product or shipping price unless stated otherwise.
Lost or Missing Packages
If your order has not arrived within the expected delivery window, please contact us with your order details so we can assist you.
Contact Us
For any shipping-related questions, please contact our support team at: